Refund policy
At Nutric Naturals, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, unopened, and in their original packaging.
- Products that have been opened, used, or damaged after delivery are not eligible for return.
Refunds
- Once we receive and inspect your returned item, we'll notify you of the refund status.
- Approved refunds will be processed to your original payment method within 5–7 business days.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the item. We'll arrange a replacement or refund as appropriate.
Non-Returnable Items
The following items cannot be returned:
- Opened or used products
- Products damaged due to improper handling
- Items returned after the return period
Contact Us
If you have any questions about returns or refunds, please contact our customer support team. We'll be happy to assist you.